Refund Policy

Last updated 13 October 2026

14 days, no questions asked. If SpaceKit isn’t right for you, email us within 14 days of buying it and we’ll refund the full amount you paid, tax included.

How to ask for a refund

What happens next

We reply within two business days and refund the full amount to the card or payment method you used. Depending on your bank, it shows up on your statement within 5 to 10 business days.

Please remove SpaceKit from your Mac once you’ve been refunded: drag it from Applications to the Trash, and run spacekit agent uninstall first if you installed the background agent.

After 14 days

After 14 days we don’t offer refunds as a rule, but if SpaceKit doesn’t work as described, contact us and we’ll make it right. Your legal rights as a consumer always apply.

Chargebacks

Please email us before disputing a payment with your bank. A refund from us is quicker for you, and it’s free for both of us.

See also our Terms of Sale and Privacy Policy.